Reports (WooCommerce)

Owned by Panikos Christodoulou
Last updated: Apr 08, 2021
3 min read

MESSAGES : Show single messages:

  1. Date : Date and Time the message was sent

  2. Message Id : The Id of the message given by SMS to, to your message. This is a unique Id and it can be used for any troubleshooting

  3. Sender : Sender of the message

  4. Recipient : Recipient(s) of the SMS

  5. Message : Content of the SMS

  6. Cost : Cost of the SMS

  7. Status : Status of the SMS - Available Statuses are :

    1. FAILED, REJECTED, UNDELIVERED, EXPIRED, UNSUBSCRIBED

    2. PENDING, ONGOING, SENDING, QUEUED

    3. DELIVERED, SENT

CAMPAIGNS : Show Campaigns:

 

  1. Date : Date and Time the campaign was sent

  2. Campaign Id : The Id of the campaign given by SMS to, to your campaign. This is a unique Id and it can be used for any troubleshooting

  3. Sender : Sender of the message

  4. Type : SMS

  5. Cost : Cost of the campaign

  6. Recipient : Recipients of the campaign. The link will re-direct you to your campaign details on the to SMS.to site - You need to be logged in, to access campaign details

  7. Total Messages : Number of messages included in the campaign - actually this is equivalent to the number of recipients

  8. Parts : Number of SMS your message has been split into, based on the number of characters of the message content. Each message can hold up to 160 characters, so for a message of 180 characters, this will split into 2 messages.

  9. Sent : The number of messages that have been sent to the recipient

  10. Failed : The number of message that have failed

  11. Sent : The number of message that are still pending

  12. Message : Content of the SMS

  13. Status : Status of the SMS - Available Statuses are :

    1. FAILED, REJECTED, UNDELIVERED, EXPIRED, UNSUBSCRIBED

    2. PENDING, ONGOING, SENDING, QUEUED

    3. DELIVERED, SENT


List can can be sorted by clicking on columns, and can be searched for a matching string. You can also select Records and Bulk Delete. To Delete - Select Records, Bulk Actions - Delete and Apply. Data in the list is updated automatically.

 

Status Descriptions

 

Note: The only non-billable status are: REJECTED, UNSUBSCRIBED.

  • SMS.to partners with different carriers and network providers. These providers charge per submitted SMS message. All submitted messages from SMS.to platform to the local network providers were charged regardless of the status.

  • We have no interest or advantage if you get any FAILED messages, your loss is our loss and we ourselves get charged the same amount for FAILED and DELIVERED. If a phone number is recognized as invalid, we do not even submit it for delivery and the message will remain in status REJECTED without any charge for you.

  • Anyhow, the possibility remains that a phone number has a valid format but is still inactive, without reception, etc.